AUTHOR: Dave Sypniewski DATE: Saturday, March 19, 2005 ----- BODY: BONUS BIT You know, A LOT of things annoy me. It's mostly things that we're all part of that deal with customer service, and things of that nature. Take for Instance, HOOTER'S AIR. This is an airline that decided to take advantage of every bad thing going on in the travel industry, post 9/11 and run with it. This airline flies once a day out of the Chicago Gary Airport. You won't find any half naked women with their trademark orange shorts, and tight white shirts showing off their...well, HOOTERS like you might see if you tell your wife you got hung up at work and actually were sitting at the restaurant bar doing Jell-O shots. Matter of fact, there isn't even any of their famous buffalo wings available on the plane! Now, having said that, since when can a damn eatery hop into aviation? I wanted to find out some answers, so I used an alias and this is what I got back. The answer is first. My question is last... Dear Mr. Davidson, Thanks for the note but if I understand you correctly you think that being small makes you unsafe and you don't like mature professional flight attendants. The young lady in the ADs is a Hooters Girl not a flight attendant. There are no 40 year old Hooters Girls. For the record, Hooters Air owns Pace Airlines who operates our aircraft and trains our crews. We have 20 aircraft (6 painted in the Hooters Air livery). We operate aircraft for many sports teams including the Dallas Mavericks, Cleveland Caviliers, Duke Basketball,etc. Understand Hooters does not need to be in this business, if can't do it right we won't do it! Our safety record is perfect (zero mishaps). Not many can say that these days. The next time you fly and are interested in how your carrier of choice is doing, ask yourself these questions. What does the interior of this aircraft look like? Is it clean and in good repair? No broken seats. How many seats have been put in this aircraft and how much leg room do I have? How is the temperature on board? Did they serve me anything on the trip other than a soda? How much money is this carrier making or losing this year? Are we ontime? How many flights have been cancelled today? What's the exterior of the aircraft look like? Is it clean? Do they wax it? If you asked and answered these questions about us, you would find we did pretty well. Hooters Air does not cancel flights. We keep a spare aircraft and crew available to protect passengers. Great interior, extra leg room and food all for the same great price. Our record speaks for itself. We are one of the few that actually still thinks we owe our customers something. If you can find someone out there willing to do more for the customer than Hooters Air at the same great price, buy a ticket! Mark XXXXXX President Hooters Air From: XXXXX@aol.com [mailto:XXXXX@aol.com] Sent: Saturday, March 05, 2005 10:53 PMTo: Hooters Air Customer ServiceSubject: (no subject) Hi. I've got a concern and a complaint. I recently flew from Chicago-Gary to Myrtle Beach. While making chit-chat on the plane I horrified to learn that HootersAir has a fleet of three whole planes?! Is that right? Safety is my concern there. Do the planes get a tune up or oil change after every stop? My complaint has to deal with the buxom young lady in your ads. When I got on the plane I didn't see anything like that. What I did see was a 40 year old woman that looked all tired out and about to keel over. That isn't really the last thing I want to see knowing that you have three planes. The flight however, was good. Everyone laughed and cheered as the plane took off. The pilot came on the intercom and joked about Michael Jackson being from Gary, then came to the back and joined us for jello shots. I think it would be really nice if you guys did a show like "Airline" on A&E. We had a good flight but the captain nearly missed the runway upon landing...he said his hands were slipping off the steering wheel from the buffalo wings' hot sauce. Thank you for your time. I think I'd fly again. Larry Davidson Chicago Nice eh? United Airlines will NEVER get out of the hole they're in! The fucking President of Hooter's wrote me back. That is cool. Anyway, he's only got to worry about flying around the NBA. Maybe if they got Jenna Jameson as a stewardess, I'd fly! I don't give a rat's ass about that big jackass Shaq. -------- Squealing Pig WORLDWIDE!: Letters, Letters, I can write Letters

Squealing Pig WORLDWIDE!

Saturday, March 19, 2005

Letters, Letters, I can write Letters

BONUS BIT You know, A LOT of things annoy me. It's mostly things that we're all part of that deal with customer service, and things of that nature. Take for Instance, HOOTER'S AIR. This is an airline that decided to take advantage of every bad thing going on in the travel industry, post 9/11 and run with it. This airline flies once a day out of the Chicago Gary Airport. You won't find any half naked women with their trademark orange shorts, and tight white shirts showing off their...well, HOOTERS like you might see if you tell your wife you got hung up at work and actually were sitting at the restaurant bar doing Jell-O shots. Matter of fact, there isn't even any of their famous buffalo wings available on the plane! Now, having said that, since when can a damn eatery hop into aviation? I wanted to find out some answers, so I used an alias and this is what I got back. The answer is first. My question is last... Dear Mr. Davidson, Thanks for the note but if I understand you correctly you think that being small makes you unsafe and you don't like mature professional flight attendants. The young lady in the ADs is a Hooters Girl not a flight attendant. There are no 40 year old Hooters Girls. For the record, Hooters Air owns Pace Airlines who operates our aircraft and trains our crews. We have 20 aircraft (6 painted in the Hooters Air livery). We operate aircraft for many sports teams including the Dallas Mavericks, Cleveland Caviliers, Duke Basketball,etc. Understand Hooters does not need to be in this business, if can't do it right we won't do it! Our safety record is perfect (zero mishaps). Not many can say that these days. The next time you fly and are interested in how your carrier of choice is doing, ask yourself these questions. What does the interior of this aircraft look like? Is it clean and in good repair? No broken seats. How many seats have been put in this aircraft and how much leg room do I have? How is the temperature on board? Did they serve me anything on the trip other than a soda? How much money is this carrier making or losing this year? Are we ontime? How many flights have been cancelled today? What's the exterior of the aircraft look like? Is it clean? Do they wax it? If you asked and answered these questions about us, you would find we did pretty well. Hooters Air does not cancel flights. We keep a spare aircraft and crew available to protect passengers. Great interior, extra leg room and food all for the same great price. Our record speaks for itself. We are one of the few that actually still thinks we owe our customers something. If you can find someone out there willing to do more for the customer than Hooters Air at the same great price, buy a ticket! Mark XXXXXX President Hooters Air From: XXXXX@aol.com [mailto:XXXXX@aol.com] Sent: Saturday, March 05, 2005 10:53 PMTo: Hooters Air Customer ServiceSubject: (no subject) Hi. I've got a concern and a complaint. I recently flew from Chicago-Gary to Myrtle Beach. While making chit-chat on the plane I horrified to learn that HootersAir has a fleet of three whole planes?! Is that right? Safety is my concern there. Do the planes get a tune up or oil change after every stop? My complaint has to deal with the buxom young lady in your ads. When I got on the plane I didn't see anything like that. What I did see was a 40 year old woman that looked all tired out and about to keel over. That isn't really the last thing I want to see knowing that you have three planes. The flight however, was good. Everyone laughed and cheered as the plane took off. The pilot came on the intercom and joked about Michael Jackson being from Gary, then came to the back and joined us for jello shots. I think it would be really nice if you guys did a show like "Airline" on A&E. We had a good flight but the captain nearly missed the runway upon landing...he said his hands were slipping off the steering wheel from the buffalo wings' hot sauce. Thank you for your time. I think I'd fly again. Larry Davidson Chicago Nice eh? United Airlines will NEVER get out of the hole they're in! The fucking President of Hooter's wrote me back. That is cool. Anyway, he's only got to worry about flying around the NBA. Maybe if they got Jenna Jameson as a stewardess, I'd fly! I don't give a rat's ass about that big jackass Shaq.

posted by Dave Sypniewski at Saturday, March 19, 2005

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